Return and Refund Policy for ABC Pet Supply, Inc

Thank you for shopping with ABC Pet Supply, Inc. We’re committed to your satisfaction and have outlined the following return and refund guidelines for a smooth experience:

30-Day Return Policy
You may return any eligible item within 30 days of receiving your order. To qualify, items must be unused, undamaged, and in their original packaging with all tags intact.

Initiating a Return
To start a return, email us at support@abcpetsupplyinc.us to receive return authorization and instructions.
Note: Returns without prior approval will not be accepted.

Return Labels for Customers
For Defective Products: We will provide a prepaid return label for defective items.
For Customer Remorse: Customers are responsible for the return shipping costs for non-defective returns.
Return Period
Customers have a 30-day window to initiate a return from the date of receiving their products.

Accepted Product Conditions for Returns
We accept returns for products that are in new, unused condition.

Restocking Fee
ABC Pet Supply, Inc does not charge any restocking fees for returns.

Return Shipping
Defective items: We’ll provide a prepaid return label.

Non-defective items (customer remorse): Return shipping is the customer’s responsibility.

Product Condition
Returns are accepted only for items in new and unused condition.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, notify us immediately at support@abcpetsupplyinc.us. We’ll promptly resolve the issue.

Exchanges
We gladly offer exchanges for items that arrive damaged, defective, or incorrect. Please contact us to arrange an exchange.

Restocking & Restoration Fees
We do not charge any restocking or restoration fees.

Refunds
After receiving and inspecting your return, we will notify you regarding the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card issuer’s policies.

CONTACT INFORMATION:

Trade name: ABC Pet Supply, Inc.

Phone number: +1 718-875-1661

Email: support@abcpetsupplyinc.us

Physical address: 225 Dekalb Ave, Brooklyn, NY 11205, United States